This time, however, there is nothing in the storage folders at all. When I did “Search”, I found lots of emails but have to go through them individually then copy them back into Windows Live Mail. The problem is that I cannot recall all the folders I have, which are many, by the nature of the work I do. I was looking for a quick way to restore the missing folders (with their files in them) back into Windows Live Mail. I think I will probably hire a computer person to sort this out, as I cannot find out why this problem occurs, can prevent it or am able to restore the folders with their files in a quick method.

Thanks for your advice anyway.

Because your emails can be found via “Search”, then you didn’t delete the account, so you must have deleted a folder or a bunch of emails accidentally, so Simon van der Pol’s advice won’t apply as that only applies if you delete your account.

As for your last question, I don’t know; test it – try using December 2012 and October 2012 and you will find out how the date search works, and so find out the answer to your question.

However, I can find the second lot that vanished via “Search”, but have to go through all of them and re-put them into Live Mail one at a time! However, as my emails were never deleted, I presume the advice from Simon van der Pol still applies to me, though????

Also if I choose a date to restore emails, say November 2012, does that mean those received or sent after that date will not re-appear? Please let me know, as I do not want to restore older emails at the loss of recent ones.

Please clarify both points. Thank you.